Support Centre
Accessing Moodle
Password Recovery
Hello! If you forgot your BlackTieLearning Academy password, don’t worry. Follow these steps to reset it safely.
🔗 Step 1: Visit the Login Page
Go to https://academy.blacktielearning.com
Click on ‘Enter Academy’ in the top right corner.
Go to https://academy.blacktielearning.com
Click on ‘Enter Academy’ in the top right corner.
🔐 Step 2: Click 'Forgot your username or password?'
Below the login fields, click the link ‘Forgot your username or password?’ to access the recovery page.
Below the login fields, click the link ‘Forgot your username or password?’ to access the recovery page.
🧭 Step 3: Choose a Recovery Method
You’ll see two options:
You’ll see two options:
- Search by username: Enter your username and click Search.
- Search by email address: If you don’t remember your username, enter your registered email instead.
📥 Step 4: Check Your Email
You’ll receive an email with a password reset link. If you don’t see it, check your Spam or Junk folder.
You’ll receive an email with a password reset link. If you don’t see it, check your Spam or Junk folder.
⚠️ Security Tip: Never share your password. If you think someone else has access, reset it immediately for your safety.